Privacy Policy

Effective Date
05/2026

Overview

This Privacy Policy explains how Fairmont National Agency, Inc. (“we,” “us,” or “our”) collects, uses, and shares personal information when you interact with us, including when you opt in to receive SMS/text messages.

Information We Collect

We may collect the following information: name, mobile phone number, email address, mailing address, account/policy information (if applicable), and communication preferences (including SMS consent selections).

How We Use Information

We use personal information to provide services and customer support, send service-related communications (including SMS), send appointment reminders and account updates, send billing/payment notifications, send marketing/promotional messages only if you separately opt in, and maintain records of consent and compliance.

SMS/Text Messaging Privacy

If you opt in to receive SMS/text messages from us: message frequency varies; message and data rates may apply; you can opt out at any time by replying STOP; and you can request help by replying HELP.

SMS consent is not a condition of purchase. Marketing texts are optional and require a separate opt-in.

Sharing of Information

We do not sell your personal information. We may share information with service providers that help us operate our business (e.g., messaging platforms, customer management systems), only as necessary to provide services.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared with third parties except as required to provide messaging services.

Data Retention

We retain personal information and SMS opt-in records as necessary for business purposes and compliance requirements.

Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

Your Choices

You may opt out of SMS messages by replying STOP and contact us to update your communication preferences.

Contact Us

Fairmont National Agency, Inc.
Phone: 507-238-4746
Email: csr@fnamn.com
Address: 924 Lake Ave, Fairmont, MN 56031